The official national Road Accident Fund Contact Centre number is

087 820 1 111 (Mon–Fri, 07:30–16:30)

This is the main line for queries like:

• Checking claim status
• Document submissions
• General questions about your RAF claim

Have your claim reference number, ID number, and accident details ready before calling. Lines can be busy, so patience helps.

If you're calling often due to long delays or backlogs, remember that RAF claims can take several years to be finalised.

Summary

• The Road Accident Fund Contact Centre can be reached on 087 820 1 111 during weekdays from 07:30 to 16:30.
• The contact centre assists with claim status updates, document submissions, and general enquiries.
• You can also contact the RAF through email, SMS, or the online self-service portal.
• Due to delays and backlogs, RAF claims may take several years to conclude.